Sidebar issue in Q & A plugin

I'm trying to use the Q & A plugin with a custom theme purchased via ThemeForest. It has a page builder feature that creates its own custom sidebars.

I'm able to get the Q & A functions to show up on the pages, but there is no sidebar showing, despite the selection of the right sidebar layout. The Q & A form displays in the center of the page, appearing to be a full width page layout.

I realize the issue is likely the custom theme, but was wondering if there was a work-around for this. I tried copying the files to the theme's folder, but that did not change anything.

The site is under development in a protected area, so I cannot provide a link.

Thanks.