Sign-up form for e-newsletter doesn't display

Hey

I seem to be having a bit of trouble getting the sign up form on the page.

I've tried inserting the e-newsletter signup widget, which results only in an "unsubscribe" link, and I've tried inserting a custom code element with the shortcode for the signup form, which results in just the shortcode being displayed.

What am I doing wrong? :slight_smile: (and do shortcodes need to be inserted in a text box rather than in a custom code box?)

  • Kasia Swiderska

    Hello Christian,

    If you are testing this as logged in user then it is correct that you will see only unsubscribe. As admin you are subscribed.

    and I've tried inserting a custom code element with the shortcode for the signup form, which results in just the shortcode being displayed.

    Yes, that also correct - if you are using Upfront code element - code element does not parse shortcodes, so it will not display form.
    You would need to use text element or widget element and there choose text - both will output subscription form outside of the upfront editor, but you have to test it as non-logged user.

    Let me know if you have more questions.

    kind regards,
    Kasia

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