Signed up for the Gold for the support and wondering how to access it. "It's like having your own WordPress development team, for a tiny-tiny fraction of the cost of one developer!"
The forums are helpful but take hours to sort through all the conversations.
The Live Support - "Please note that members only sessions are for members to help and discuss with one another. -- They will not necessarily contain a staff member." Not exactly the "personal" help I was expecting.
Perhaps I either misunderstood what "support" means or maybe not finding the right link.
Just frustrated and needing some guidance.