Signing in for subscription in pay per view plugin

Hiya. A customer of mine who has singed up for a subscription using my pay per view plugin is having trouble signing in to access the content. I'm assuming what she has to do is go to the account that she signed up with (either Facebook, Twitter, Google, or Wordpress), sign in, and access a link to the site from there. Is this is the case? If so, where is the link to be found in each of the accounts mentioned above??

Cheers,
Aaron

  • Aaron
    • New Recruit

    O.k., I can answer this one myself. The subscriber just needs to press on the 'Subscribe' button again, and from there it takes them to a sign-in page. The customer thought, rightly enough, that clicking on the 'Subscribe' button would ask them to sign up (and pay) all over again. Not the most intuitive set up.

  • Jack Kitterhing
    • Code Norris

    Hi there @Aaron,

    Hope you're well today and thanks for your question, glad to see you found the issue here and that is indeed working correctly :slight_smile:

    Also thanks for your feedback on the workflow, I'll add a feature suggestion to improve that :slight_smile:

    Thanks! Happy New Year!

    Kind Regards
    Jack.

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