Signup without Credit card details

Hi,
A client doesnot have credit card. Client pays me direct in the bank and i issued him a coupon with 100% discount for one year. The client use the coupon but still prosites/stripe ask for credit card details which he does not have. How should we resolve this problem?

  • Rupok

    Hi Imran Umer

    Hope you had a wonderful day.

    I found the status of this thread as "Resolved". So have you already got a solution? If no, please confirm, I'll mark this ticket as "Open" then.

    I just tested Stripe Single Gateway with Pro Sites with a 100% coupon and I could regenerate the issue. When I applied 100% coupon, the checkout page was still asking for a credit card. So I'm flagging this as a bug.

    Please keep in mind, our developers work round the clock and they have to deal with lots of critical issues and other things. So it may take a little while for them to work on this.

    Have a nice day. Cheers!
    Rupok