silver membership not allowing access

here are the screen shots of our silver membership. only super admins can see this. users with this access can not and shortcodes are not working

  • DavidM
    • DEV MAN’s Mascot

    Hiya and thanks for providing all those detailed screenshots!

    Those definitely help to see how things are setup. Could you also let us know what version of WordPress and Membership you're using?

    And that said, could you please verify the user accounts you're using to test that has this Access Level added to it at Memberhips > All Users?

    Also, can you try for a moment, just using the Post rule, and restricting just a single post to see how that user sees that post (whether they can access it or not)?

    Thanks,
    David

  • Mason
    • DEV MAN’s Sidekick

    Hiya,

    As we haven't heard back from you we're going to assume the problem was sorted out and mark this ticket as resolved.

    If it wasn't resolved, or you have any more questions related to this thread please feel free to post them below and tick the 'Mark as Not Resolved (re-open)' box below the post area (or else we'll miss it!)

    Otherwise, thanks for using the forums, and for being a member of WPMU DEV, it's a pleasure to help you out and we look forward to being of assistance in the future.

    Thanks

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