since updating upfront i cant edit marktpress products?

just updated upfront and now when i try update the product page its asking me to wait and nothing is happening?

enabled support access

Thanks

Tom

  • Tyler Postle

    Hey Tom,

    Hope you're doing well today!

    I can see you have a Js error from Upfront occurring that is causing the issue. Can you do a plugin conflict check to make sure it isn't coming from a plugin conflict? You can do this by deactivating all your plugins then checking again :slight_smile:

    Except MarketPress of course :p

    If that doesn't solve the issue, could you send in your FTP login so we can take a closer look?

    Send in:

    Subject: "Attn: Tyler Postle"
    -WordPress admin username
    -WordPress admin password
    -login url
    -FTP credentials (host/username/password)
    -link back to this thread for reference
    -any other relevant urls

    Select "I have a different question" for your topic - this and the subject line ensure that it gets assigned to me :slight_smile:

    https://premium.wpmudev.org/contact/

    That way I can pass it on to our developers too if needed. I'm not seeing this issue on my install so it makes it a bit more difficult to troubleshoot.

    Look forward to hearing back!

    All the best,
    Tyler

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