Site Categories Widget Not Showing

Hi,
In a new install, I activated the Site Categories plugin. I then created 2 adult categories with 4 child categories for each one.

I put the Site Categories widget in a sidebar and set it to show all the categories from 1 of the adult categories I previously created.

I created a page and using the page builder, I put that sidebar in a row to display it.

I tested it with both the Divi Theme using their page builder and The Parallax One Theme using Visual Composer page builder.

In neither case did the widget show the categories

Any ideas?

Thank you
Michael

  • Nastia
    • Support Rock Star

    Hello @Michael Relfe, I hope you are well today!

    I'm sorry to hear you have this issue.

    I don not have The Dive theme and Visual Composer to test it fully. Would you please run a quick test for a conflict with a theme and plugins?
    Please switch to Wordpress default theme and deactivate all other plugins and test if you can see the widget. If the issue is gone please activate one plugin at the time to find out which one is causing this issue.
    You can follow the flowchart from our manual:
    https://premium.wpmudev.org/manuals/using-wpmu-dev/getting-support/

    Let us know how it went!

    Kind Regards,
    Nastia

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