Site crashed after migration

I migrated my site to a new host and one of my site (zo********t.com/it) crashed after the migration.

  • Nithin

    Hi Michele,

    Hope you are doing good today. :slight_smile:

    Could I know how was the migration done? Is it via a plugin, or manual migration? Could you also point out where exactly you are noticing 500 error, or site crashing?

    When I check the website at the moment, it's loading fine :

    Also, the mentioned logs:

    [Tue Feb 12 09:35:32.993107 2019] [access_compat:error] [pid 1914256:tid XXX-XXXX-XXXX-1792] [client 46.229.168.148:8004] AH01797: client denied by server configuration: /home/xxxx/public_html/zorrosport.com/500.shtml
    [Tue Feb 12 09:31:39.045093 2019] [access_compat:error] [pid 1830604:tid XXX-XXXX-XXXX-4272] [client 46.229.168.152:59206] AH01797: client denied by server configuration: /home/xxxx/public_html/zorrosport.com/500.shtml

    These are pointing to the main side, not to the site hosted in /it/ subdirectory, and I don't see any 500 error in the shared logs.

    Please advise, what's being missed, so that we could help get you sorted asap. Have a nice day ahead. :slight_smile:

    Regards,
    Nithin

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.