Site Crashed with server 500 error

Hello I got a server 500 Error how can I fix this ASAP?

  • Nazmul H. Rupok

    Hi Almir Sabovic

    Hope you are doing well. Sorry to hear that you are facing some trouble. Usually this is a server side error and could happen for various reason like insufficient memory, temporary outage, power failure etc. and your hosting provider would be best to address this from their server log.

    If it's happening after installing a certain plugin then you can log in to your FTP and remove that particular plugin folder from /wp-content/plugin/.

    So, for a faster fix, you can reach to your hosting provider and ask for help on this. If they address the issue with any of our plugin or products, you can reach to us with following access.

    If you provide me with additional login credentials, I can look into it more.

    https://premium.wpmudev.org/contact/#i-have-a-different-question
    Please visit our private Contact page and complete the form with the following information:

    Subject: "Attn: Nazmul"

    In the Message box, please provide the following:

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    **If you keep support access active then no need to send in wp-admin"

    - FTP/SFTP credentials
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    Best regards,
    Nazmul

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