Site does not back up

Snapshot was configured and ran a backup on 12/1, but nothing since. I can't see what's wrong with it, but it does not work. Thanks to have a look (support access has been activated). Rgds - Chris

  • Vaughan

    Hi Christoffel

    Hope you're well?

    I've changed the logging to info, which might give a better clue as to the reason. But will have to wait for the next backup schedule to trigger.

    I am currently running a manual backup on your site to see if that works or not, as this willthen point us towards the Cron schedules that could be at fault.

    Note: as I was writing this, the manual backup completed ok.

    I'm wondering if this has something to do with the Cron on your site.

    Wordpress Cron relies on visitors to your site, and can have trouble if your site is not busy yet, or also if there's too many visitors.

    You can try using a manul cron and disable WP_CRON and see if that works any better.

    Here's a guide on how to use a manual cron instead when using wpengine hosting.

    https://wpengine.co.uk/support/wp-cron-wordpress-scheduling/

    Hope this helps

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