Site does not work after restored backup from cPanel

After host restored the site from backup, Defender kept locking me out. After disabling Defender, the site would go into a redirect loop. The site was suppose to be setup in a subfolder (as in https://codex.wordpress.org/Giving_WordPress_Its_Own_Directory) but since restoring the site from backup, this only causes 500 Internal Server errors or redirect loops.

  • James Morris
    • WordPress Enthusiast

    Hello Kim,

    Following up from our chat earlier...

    When I tried to get back into cPanel on your server to delve into this issue further, I found that the username and password you originally provided is no longer working.

    Can you please check the login details and provide them to me using our secure contact form?

    Please visit the Contact page and complete the form with the following information:

    Subject: "Attn: James Morris"

    In the Message box, please provide the following:

    - link back to this thread for reference
    - any other relevant urls

    - Admin login:
    Admin username
    Admin password
    Login url

    - Hosting Control Panel Login
    Admin username
    Admin password
    Login url

    Best regards,

    James Morris

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.