My site was hacked while I was out of the country and now trying to fix. Contact my host to install a clean back up but they say they don't have one so I must clean the infected files or install a clean back up.
I do not have access to the WP admin panel but do have access to my FTP and ipage control panel. However I am still learning and am not sure how to do what is required..stress!
I know I have a back up plug in installed.
What is the easiest way to install a clean copy or clean infected files? They gave me a list of what was infected but am concerned about any lingering back door codes.
I also plan on restricting admin access to my home computer IP address only to help secure against future attacks. I had wordfence free version installed that limited login attempts as well.
A step by step would be amazing if anyone can help me out.. it's vital I get it up and running this weekend.
This is the email I received with names of infected files :slight_frown:
found the following malicious or infected files :
To prevent these from being used to infect additional files on your account, and to prevent potential issues for visitors to your site or your domains status with search engines, we have temporarily suspended web services.
We request you to either remove these scripts or replace them with clean copies. If possible it's recommended to delete the entire site and upload a known clean copy; this should then erase any other code which may have been injected into your pages to allow 'back-door' access by unauthorized people.