Site Hub Need updated

My side hub is way behind it does not reflect updates to plugins made months ago it also does not say sites have cloud backup enabled but the site admin in snapshot says it is backing up to the cloud. How can i get site hub to show upto date info?

embassyenterprises.com is one that shows as not having backups enabled.

Another thing is many times i cannot update defender winthropweb.com/design is an example on one i have tried from site hub and the defender wp dashboard.