site is saying updates are available but none are showing

Hi,
I have support access on for http://butlernewmedia.com

The site is saying in the dashboard that updates are available but when you click to the updates area no available updates are shown.

  • Jack Alltrade
    • Just A Community Member

    Check and see if there is a maintenance plugin installed.

    I had a client where I could see updates were available but couldn't get to the update dashboard or update the plugins.
    Turned out a previous developer had installed a plugin that allowed them to remotely update and concealed the update dashboards.

  • Adam Czajczyk
    • Support Gorilla

    Hello cornelius_butler

    I hope you're well today!

    I have just checked your site and I don't see any updates notifications there, the site seems to be all up to date. Did you manage to solve the issue by yourself or are you still seeing update notifications?

    If you do still see them, please try logging in to the site with different browser to check if you'll still see it - to eliminate possible browser caching issue. If that still doesn't help, please take a screenshot of these notifications and share it with me here.

    Kind regards,
    Adam

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.