Site migration using Snapshot Pro getting stuck……


We are trying to migrate a single install into one of our multisite installs.

I’ve followed the instructions in this WPMUDev blog;

The process get’s started and then stops with an error message. It’s telling me to check the log – but I cannot find any log.

I’ve granted support access – could you help please?



  • Kasia Swiderska
    • Support nomad

    Hello James,

    Do I see correct that you are trying to restore single WordPress snapshot as subsite in MultiSite? I’m afraid this is not going to work at the moment – we are working to restore that option into Snapshot.

    I know that in that tutorial it says it is possible and Im sorry for misleading information. I already notified that this part about moving single site to Multisite should be corrected there.

    kind regards,


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