Site not active after new user register and pay

The issues are with Traditional Chinese when registering a new site. If I change my language to Traditional-Chinese on the main site, new users are registered and paid after the site will not be active.(Redirects to /pro-site/?bid=xx page) But it works fine when using English.

  • James Morris

    Hello leoventans,

    I hope you are well today.

    I'm following up with you about this issue. I've been able to confirm that TWD currency is not processed correctly on your site as well as my own test site. I keep getting the error:

    There was a problem setting up the paypal payment:
    "Order total is invalid."
    Please try again.

    However, unlike in your tests, I found this to happen when the site was set to both English and Traditional Chinese.

    I'm working with our SLS Team to try to find the root cause of this issue. An update will be posted as soon as more information is available.

    Best regards,

    James Morris

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