Sizing Photos for Home Page Slider

I’m having some issues getting the home page slider to display the image that I want it to in the correct dimension… I’m using your Social theme at the address:

Some of my posts I can set a featured image and it will show up full size in the slider, others it’s only a thumbnail. And it doesn’t seem to have anything to do with the size of the original image either since all of the images that I’m using are at least 2000x2000px or larger. If you go to my home page, you’ll see that the Barcelona image is tiny whereas most of the others are full size. Any suggestions on how to fix this? I also tried not having a featured image, but then the problem is that the slider picks a photo at random and again it’s not always the correct size.

Lastly, the slider only seems to work about half of the time in the Safari browser. It works fine in Firefox, but Safari will only show one image and no slider. SOMETIMES if I hit refresh, it will bring up the slider, but usually it will not.

  • Jeffri
    • Front End Developer

    Hi there @alex_dudley,

    I could see the issue on some images and fetched a thumbnail instead of the larger image. This should be addressed in version that we just released.

    For best result on the slider, please set the Featured Image. The slider will prioritize featured image and fetch the correct size. If you don’t set featured image, it’ll try to fetch attached image and if there’s no attached images, it will look for image in the post content. This can be unpredictable. So again, to get a consistent result and correct size, make sure to set the Featured Image.

    Lastly, I can see the issue on Safari for your page, but unfortunately I couldn’t replicate the issue on my installation, so I couldn’t address that issue yet.

    Anyway, please update and let me know how it goes. :slight_smile:

    Thank you.


  • alex_dudley
    • WPMU DEV Initiate

    Hi Jeffri, I just updated the theme and that seemed to fix the image size issue. I just disabled all of my plugins, which resolved the Safari issue. So now to narrow down which of my 40 plugins is causing the problem… If it’s one from WPMUDEV I’ll be sure to let you know of the conflict. Thanks for the help!

  • Jeffri
    • Front End Developer

    Hi @alex_dudley,

    Thanks for your finding. I tried to load the Social Marketing plugin together with Social theme, but unfortunately still unable to reproduce the issue. And looking closer on Social Marketing, the plugin should only insert Javascript and CSS on single blog page, which wouldn’t affect the slider as it’s placed on front page. So I don’t think there’s a reason this plugin would conflict with Social slider, although I might be wrong.

    Thank you.


  • aecnu
    • WP Unicorn

    Greetings alex_dudley,

    We have not heard back from you as to the status of this issue.

    If you are still having an issue please let us know so that we may try to get you fixed up as soon as possible by choosing to check mark this ticket as unresolved below and posting any new errors or symptoms you are noticing.

    This action will also bring your ticket up front back in plain view again within the ticket system.

    Thank you for being a WPMU DEV Community Member!

    Cheers, Joe

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