Slide In keeps displaying on page views after clicking CLOSE

This is on PulmCCM.org.
Slide In keeps popping up on every page view after clicking CLOSE (hacked to say I AGREE using translate feature). Tested on chrome and safari desktop. I put the slider back in draft status because keeping it up will annoy the users too much. Searched google and found this
https://premium.wpmudev.org/forums/topic/slide-in-closed-message-but-it-reapeares-again
but was not able to resolve with this info. Please let me know if you need an admin login to check it out. Thanks!

  • Denitsa

    Hello Matt,
    I hope you're having a beautiful day!

    Could you please provide us with a link to the site where we can see the Slider in action?

    Can you try temporarily changing to a default theme (like Twenty fifteen for example) to test? It's possibly a theme conflict.

    If that doesn't help, please try deactivating all other plugins (only temporarily). See if the slide-in can be closed with no plugins and the default theme.

    If it starts working, you can start enabling plugins again and switch back to your default theme. Test the site after you activate a plugin. This way we can narrow down the conflict exactly.

    Also, it would be great indeed if you provide us with a support access (you can find a reminder on how it's done here:https://premium.wpmudev.org/manuals/using-wpmu-dev/getting-support/ )

    Looking forward to hearing back from you!

    Cheers,
    Denitsa

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