SmartCrawl conflict with LearnDash

We use LearnDash on our site and have discovered a conflict with the Advanced Tools module in SmartCrawl.

When that module is enabled, CSV reports downloaded from LearnDash dashboard have all linebreaks stripped from them. When the SmartCrawl module is deactivated, the CSVs work just fine.

  • Predrag Dubajic

    Hi Steve,

    Could you provide us with FTP or cPanel access so we can investigate this further and see why SC advanced tool is conflicting with LearnDash?
    Note: Don't leave your login details in this ticket.
    Instead, you can send us your details using our contact form https://premium.wpmudev.org/contact/#i-have-a-different-question and the template below:
    NOTE: Don't change selected topic in the dropdown, just leave it at "I have a different question".

    Subject: "Attn: Predrag Dubajic"
    - Site login URL
    - WordPress admin username
    - WordPress admin password
    - FTP credentials (host/username/password)
    - cPanel credentials (host/username/password)
    - Folder path to site in question
    - Link back to this thread for reference
    - Any other relevant urls/info

    Also, as I'm not much familiar with LearnDash can you tell me where exactly could we download these CVS files for testing? I'm not sure where is the dashboard mentioned in chat, can I access this as admin or I need to be a course instructor or something like that?

    Best regards,
    Predrag

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