[SmartCrawl Pro] smart crawl isn’t working

I’m very disappointed in this but I have had your service many months now and I cancelled my yoast pro a while ago to go with you guys but I have not been able to use the most imortnt part of why I have you guys and that’s for SEO help I was in contact with someone from your site but I did all asked and contacted go daddy several times and it still didn’t fix the issue please help me ASAP I need it