Also, url crawls get stuck at 13% and then timeout.
I spoke to support earlier. They thought it might be a max execution time issue, but it's not. See here: https://racquetnetwork.com/phpinfo.php
This is also happening on our dev site (dev.racquetnetwork.com). Right now it is stuck at 15%.
When it times out (eventually) I will turn off everything except Smart Crawl and try again. I will update this thread at that time.