SMTP Server Connection through Enewlsetter App

I'm having some trouble identifying what I need to put in for my server.

We host our own email exchange server so:

mail.adoptionsupport.org
user name
password
25

I believe we're a SSL security.

Am I putting something in wrong, am I missing something?

Just looking for a bit of help to see I can get the Enews function to work.

  • Alexander

    @Jordan,

    Usually your username would be the entire email address. You would also want to specify that this is a secure connection with SSL. In that case you'll need to use a different SMTP port number as well.

    Try port 465, and if that doesn't work try 587 - these are the two most common ports for secured email.

    Basically these are the same settings you would use if you were setup up Outlook or another email client, so if you can't get the right settings, you may want to double check with your IT provider to make sure you have the server address and port numbers correct. They could also advise whether your username is the full email address, or just the user.

    Best regards

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