Smush bulk not working

Hi there,

The Smush bulk option is not working on my site. I granted access, could somebody check it please?

Cheers,
Mischa

  • Adam Czajczyk

    Hello Mischa,

    I hope you're well today and thank you for your question!

    I accessed your site and checked it and I can see that it "gets stuck" at some point, not moving further. There's however no errors explicitly provided by console and no warnings of any kind so it would be essential to perform following tests:

    1. A full theme/plugin conflict test

    It's highly probable that this is caused by a theme or by other plugin interference. The test should reveal it. In order to perform it please follow the steps from the flow-chart in this article:

    https://premium.wpmudev.org/manuals/using-wpmu-dev/getting-support/

    2. Debug a site

    Please add following lines to the "wp-config.php" file of your site:

    define('WP_DEBUG', true);
    define('WP_DEBUG_LOG', true);
    define('WP_DEBUG_DISPLAY', false);

    These lines should be located above the "/* That's all, stop editing ... */" line and once they are there:

    - start bulk smashing again and let it go for a few minutes
    - download the "/wp-content/debug.log" file from the server
    - rename the file to "debug.txt" and attach to your replay here.

    I hope these two tests together will point us in a right direction that will let us solve this.

    Best regards,
    Adam