Smush is not working properly

In Smush Pro, when running bulk smush some images are giving errors and not being smushed

  • Nithin
    • Support Wizard

    Hi Shoueeb,

    Hope you are doing good today. :slight_smile:

    I checked your website and could notice the issue. I have marked the ticket as private, so I could share the links below. All the images where Smush isn't working have paths similar to the following:

    Which is throwing a 404 error. If you check the Media > Library, such images are appearing blank as shared in the screenshot below:

    Were these products imported from Alibaba? This seems to be a common issue with AliDropship Woo Plugin, and the image URL is pointing to a 404 error page. There aren't any images present physically inside the /uploads folder for Smush to optimize such images, and hence noticing issues with Bulk Smush.

    You'll have to either manually replace these images by re-uploading it again or you might have to import the products again so that you could select the option to save the images locally, as mentioned here:

    Would recommend you to check with your plugin support to see whether there are any other workarounds for such use case:

    I hope this brings more clarity. Please let us know if you have any further query.

    Kind Regards,


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