Smush Pro doesn't appear to be active

Hi Team, I've installed Smush pro on but when trying to access it tells me to upgrade to PRO and some features (at the bottom) are still greyed out??? When I click on my WPMUDev console and select James Kitchens it tells me I've installed it?
Side note - when I tried to install smush pro via the WPMUDev screen in the backend of Jameskitchens it didn't work (and showed me a 500 error) so...I ended up installing it manually. Your help would be greatly appreciated.

Thanks Flo