Smush Pro keeps saying I need to update to pro.

I keep getting the following message when Bulk Smushing although I am a Pro member:

“Smush could not finish because some of your images exceed the 5MB size limit. Upgrade to Smush pro for FREE to optimize your remaining image files up to 32MB.”

  • Bamboo Kit
    • Staff

    Hello, Nathan

    I hope you’re well today and thank you for reaching out to us.

    Sorry to hear that you were facing some Smush API notification issue, in order to fix this could you please try to update Smush API by navigating to Smush -> setting -> Scroll down -> Update API status then click update API.

    Here is a screenshot where you can find that setting.

    I hope this helps and keep me updated.

    Kind regards,

    Bamboo

  • Bamboo Kit
    • Staff

    Hello, Nathan

    Thank you for your reply.

    As I checked through your site, I'm not seeing the issue here, it seems like Smush is using the Pro version and I've tried to recheck images for bulk Smush, still, no issue occurs here. I would suggest you clear the browser cache and then try to reload the page again. If it still happens please try to open your site in incognito mode and see does it still happen.

    I found this page and it was very helpful for clearing the browser caches, you can check it out, hopes it helps:https://www.refreshyourcache.com/en/home/

    Here is a screenshot of Smush Pro on your site from my end.

    Hope this helps and keep me updated.

    Kind regards,

    Bamboo

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