[Smush Pro] Smush Pro wont activate

I purchased the WPMU DEV package but somehow my smush won't upgrade to the pro version…Can you help with this?

  • Adam Czajczyk
    • Support Gorilla

    Hi Jim

    I hope you’re fine today!

    I see that you have currently one site registered with your WPMU DEV account (The Hub): the “holla…nics.com” – is this the site in question?

    If yes, please make sure that the WPMU DEV Dashboard plugin on that site is kept enabled and logged in into your WPMU DEV account. If that doesn’t automatically activate Pro features of the Smush Pro plugin, please:

    1) go to “Plugins -> All plugins” and simply deactivate and enable back Smush Pro plugin

    2) if it still doesnt’ work, go to the “Smush Pro -> Settings” page, scroll it all the way down and click on “Update API Status” button there.

    Let me know if that worked for you, please.

    Best regards,

    Adam

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