Smush Pro will not activate

will not activate, error message, no details

  • Adam Czajczyk

    Hello Steve,

    I hope you're well today and thank you for your question!

    I think you were trying to activate WP Smush Pro while WP Smush (free version) was still active. However, this doesn't matter much because after you installed WP Smush Pro and when WPMU DEV Dashboard plugin is active WP Smush Pro actually is already active (even if your plugin list doesn't say so).

    In order to make some "cleaning" please:

    1. On your "Plugins -> All plugins" page deactivate and delete "WP Smush" and "WP Smush Pro" plugins (this will not remove any images from your site and/or "undo" any optimization that's already been applied to images).

    2. Re-install "WP Smush Pro" from dashboard's "WPMU DEV -> Plugins" page.

    Best reagards,
    Adam