Smush stopped, number stopped how do I get it moving again?

I have over 8000 links to compress on Smush and it has stopped at about 2000. I stayed on the page for hours and it's just staying at that number like it's frozen. Please help.

  • Tyler Postle

    Hey Marc,

    We'll need to have a look at your server error logs to investigate this further. I am running a bulk smush on your site now, but it will take awhile to get back to whatever number it stopped at. In the meantime, if you could send in your FTP so we can have a closer look at your logs and installation then that should give us a good starting point on figuring out what happened here :slight_smile:

    You can send that privately through our contact form: https://premium.wpmudev.org/contact/#i-have-a-different-question

    Send in:

    Subject: "Attn: Tyler Postle"
    -WordPress admin username
    -WordPress admin password
    -login url
    -FTP credentials (host/username/password)
    -link back to this thread for reference
    -any other relevant urls

    **If you keep support access active then no need to send in wp-admin

    Look forward to hearing back!

    Cheers,
    Tyler

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