snap shot back-up error

I'm trying to back -up this dev site before deleting it and starting a new site-
It gets near the end after many many steps and then returns the error "<empty response>"

  • Sajid
    • DEV MAN’s Sidekick

    Hello Larry Davis,
    Hope you are doing good today :slight_smile:

    Do you stay connected with internet and keep the browser window opened ? For manual backup, you have to keep the browser window opened and the internet must be connected.

    Does automatic backup work for you ? If you have not activated the schedule then activate it so you could create backup without actually keeping the browser window opened. It will run in the background.

    Hope that helps! Feel free to post a reply if you need further assistance :slight_smile:

    Best Regards,

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