Snapshot alternative location not working on my server

Hello support,

Hopefully a quick solution or answer to this one.

I am currently using the Snashop Plugin and it works great when storing the snapshot to the default location, however I'm trying to change the default location to another folder on my server things don't go to plan.

I have setup an ftp connection to my server, and set the destination within the plugin to the correct folder. I have already created the folder on the server, however when the backup runs the backup gets saved within the root folder, and not the folder I have both created and set in the plugin.

When I test the FTP connection from within the plugin I receive the following error: "Failed to MKDIR" but then it goes on to say success. (screenshot attached).

Any help would be very much appreciated.

Many thanks,