I have support access opened for the associated domain in case you need it for this problem...
My snapshot full backups (all files and database, including upload media) were working fine for quite a while, but recently I noticed them failing. The site is fairly static and nothing has been added since the backups were working until now when they are failing - no new users, no new media.
In troubleshooting, I found that a database only backup, or a backup to include all files *except* media uploads ran fine. But my full backup *with* media uploads doesn't complete and the log is clean until this:
2015-01-07 03:06:30: backupZipFolder
2015-01-07 03:06:30: rename: backupZipFile[/home/newsav5/public_html/4and6designs/wp-content/uploads/snapshots/_backup/1417360718/snapshot-backup.zip] backupZipFileFinal[/home/newsav5/public_html/4and6designs/wp-content/uploads/snapshots/snapshot-1417360718-150107-065256-230a552e.zip]
2015-01-07 03:06:30: memory limit: 256M: memory usage current: 57.41M: memory usage peak: 60.82M
2015-01-07 03:06:30: finish: snapshot-1417360718-150107-065256-230a552e.zip
2015-01-07 03:06:30: Notice: errno:8 mysql_query(): send of 93 bytes failed with errno=32 Broken pipe /home/newsav5/public_html/4and6designs/wp-includes/wp-db.php on line 1663
2015-01-07 03:06:30: Warning: errno:2 Error while sending QUERY packet. PID=36096 /home/newsav5/public_html/4and6designs/wp-includes/wp-db.php on line 1663
2015-01-07 03:06:30: archive cleanup: max archive:4 number of archives: 5
2015-01-07 03:06:30: archive cleanup: DEBUG :disappointed:home/newsav5/public_html/4and6designs/wp-content/uploads/snapshots
2015-01-07 03:06:30: DEBUG: backupFile=[/home/newsav5/public_html/4and6designs/wp-content/uploads/snapshots/snapshot-1417360718-141130-151838-21aa116c.zip]
2015-01-07 03:06:30: archive cleanup: filename: wp-content/uploads/snapshots/snapshot-1417360718-141130-151838-21aa116c.zip not found
Thanks for any help or insight!