Snapshot does not provide a restore function

Attempting to migrate my site
Source: (single site) to
Target : (Multi-site) and then re-map the domain here.

Using Snapshot pro
1. Backup the source with snapshot pro using FTP.
2. FTP the zip file inthe /snapshot directory of the target
3. Scan the snapshot it appears
4. When I click on the restore button it cycles back to the backup function.

Reference the earlier thread.

Can you help please ?


  • Dimitris

    Hey there dexter,

    hope everything's just fine! :slight_smile:

    First of all, I tried to replicate your use case (apart from the domain mapping) in my local end and everything went down smoothly. In short, I created a snapshot of my single site and then restore it in my sub site of the multisite installation, as expected.

    What I believe that should be done (please do correct me if you followed these steps without success):
    1. Go to your snapshots listing (/wp-admin/network/admin.php?page=snapshots_edit_panel) and press "edit" to the snapshot you wish to restore
    2. In Edit Snapshot screen you'll notice this (in red font color)
    This archive is from a previous import action. The information from the archive did not match the current blog. So before you can change the configuration you need to assign it to an existing account.
    So, press "Change" from right below and enter your subsite's URL, in your case "szu" and hit "Lookup"
    Your end result should be something like this

    3. Scroll down to the very bottom and "Save Snapshot"
    4. Go ahead and restore it from Snapshots' listing. In case the final "Restore Snapshot" button is disabled, you have to assign again the destination Site URL (next screenshot is from my local end) and the restore button will be enabled.

    Waiting for your response,
    Dimitris :slight_smile:

    PS. Please keep in mind to backup everything first, before messing with migration stuff. :wink:

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