Snapshot getting stuck at 0%

I recently moved the http://www.myravi.com site to a new site... there is a temporary site myravi-com.ajzbxt39-liquidwebsites.com that was a staging site. Now they are both showing up in THE HUB. I just need to get the http://www.myravi.com site fully set up. Not sure if I have it all set up properly since we have moved everything. When I tried backing it up Snapshot was stuck at 0% forever. I thought I already had it set to automatically back up. Thanks for your help :slight_smile: