Snapshot GreenQloud never ending progress bar

Hey All,

Was excited to tryout snapshot with GreenQloud, but after entering my api credentials and pressing the "select bucket" or "test connection" buttons it just shows a progress bar that never stops...

I have saved the destination and tried a few more times, and I get the same result.

Also I tried to set "Use SSL Connection" to "No" and that option does not save - it just stays set to yes.

Please advise.

  • Paul

    @Sean Johnson,

    Technically the GQ destination works the same as the Amazon S3 API. At least the use the same API library which is produced by Amazon.

    As far as creating the plugin that message is from the locally created archive. If you have defined the snapshot to be sent to the remote destination then there still is a second phase to the processing. So you may still have an error.

    On your Snapshots > All Snapshots listing you should see in the last column the final success vs pending transmit to destination status. Snapshot does not create and send archives all in one step. The second phase (sending) relies on WP_Cron which runs at regular intervals. When the top right of the snapshot listing. This should show the next run time for the file send.

    Keep us posted.

  • Paul

    @Sean Johnson,

    On the Snapshot > All Snapshots listing you should see in the far column a link for the log. Click on it and it will provide the details on what was backed up as well as any attempts to send to the GQ system.

    Honestly we added GQ because is was pretty much a clone of the Amazon S3 API. Things I'm not sure about is it is limits access from certain regions like Amazon. Let me dig out my old test account and see if something changed with the setup.

    Paul

  • Sean Johnson
    2013-06-25 17:24:31: Backup: init
    2013-06-25 17:24:31: adding new snapshot: 1372180765
    2013-06-25 17:24:32: table: wpss_blog_versions segment: 1/1
    2013-06-25 17:24:32: table: wpss_blogs segment: 1/1
    2013-06-25 17:24:33: table: wpss_commentmeta segment: 1/1
    2013-06-25 17:24:33: table: wpss_comments segment: 1/1
    2013-06-25 17:24:33: table: wpss_links segment: 1/1
    2013-06-25 17:24:34: table: wpss_options segment: 1/1
    2013-06-25 17:24:34: table: wpss_postmeta segment: 1/1
    2013-06-25 17:24:35: table: wpss_posts segment: 1/1
    2013-06-25 17:24:35: table: wpss_registration_log segment: 1/1
    2013-06-25 17:24:35: table: wpss_signups segment: 1/1
    2013-06-25 17:24:36: table: wpss_site segment: 1/1
    2013-06-25 17:24:36: table: wpss_sitemeta segment: 1/1
    2013-06-25 17:24:37: table: wpss_term_relationships segment: 1/1
    2013-06-25 17:24:37: table: wpss_term_taxonomy segment: 1/1
    2013-06-25 17:24:38: table: wpss_terms segment: 1/1
    2013-06-25 17:24:38: table: wpss_usermeta segment: 1/1
    2013-06-25 17:24:39: table: wpss_users segment: 1/1
    2013-06-25 17:24:39: table: wpss_affiliatedata segment: 1/1
    2013-06-25 17:24:40: table: wpss_affiliaterecords segment: 1/1
    2013-06-25 17:24:40: table: wpss_affiliatereferrers segment: 1/1
    2013-06-25 17:24:41: table: wpss_catalyst_hooks segment: 1/1
    2013-06-25 17:24:41: table: wpss_catalyst_layouts segment: 1/1
    2013-06-25 17:24:41: table: wpss_catalyst_widgets segment: 1/1
    2013-06-25 17:24:42: table: wpss_domain_map segment: 1/1
    2013-06-25 17:24:42: table: wpss_domain_mapping segment: 1/1
    2013-06-25 17:24:43: table: wpss_mp_products segment: 1/1
    2013-06-25 17:24:43: table: wpss_mp_term_relationships segment: 1/1
    2013-06-25 17:24:44: table: wpss_mp_terms segment: 1/1
    2013-06-25 17:24:44: table: wpss_pro_sites segment: 1/1
    2013-06-25 17:24:44: table: wpss_pro_sites_daily_stats segment: 1/1
    2013-06-25 17:24:45: table: wpss_pro_sites_signup_stats segment: 1/1
    2013-06-25 17:24:45: table: wpss_rg_form segment: 1/1
    2013-06-25 17:24:46: table: wpss_rg_form_meta segment: 1/1
    2013-06-25 17:24:46: table: wpss_rg_form_view segment: 1/1
    2013-06-25 17:24:47: table: wpss_rg_lead segment: 1/1
    2013-06-25 17:24:47: table: wpss_rg_lead_detail segment: 1/1
    2013-06-25 17:24:48: table: wpss_rg_lead_detail_long segment: 1/1
    2013-06-25 17:24:48: table: wpss_rg_lead_meta segment: 1/1
    2013-06-25 17:24:48: table: wpss_rg_lead_notes segment: 1/1
    2013-06-25 17:24:49: table: wpss_rg_userregistration segment: 1/1
    2013-06-25 17:24:49: finish: snapshot-1372180765-130625-171925-5f0af9c6.zip
    2013-06-25 17:30:21: Sending Archive: snapshot-1372180765-130625-171925-5f0af9c6.zip 380.69kb
    2013-06-25 17:30:21: Destination: greenqloud: SalvationSites
    2013-06-25 17:55:55: Sending Archive: snapshot-1372180765-130625-171925-5f0af9c6.zip 380.69kb
    2013-06-25 17:55:55: Destination: greenqloud: SalvationSites
    2013-06-25 18:07:07: Sending Archive: snapshot-1372180765-130625-171925-5f0af9c6.zip 380.69kb
    2013-06-25 18:07:07: Destination: greenqloud: SalvationSites
    2013-06-25 18:13:53: Sending Archive: snapshot-1372180765-130625-171925-5f0af9c6.zip 380.69kb
    2013-06-25 18:13:53: Destination: greenqloud: SalvationSites
    2013-06-25 18:17:49: Sending Archive: snapshot-1372180765-130625-171925-5f0af9c6.zip 380.69kb
    2013-06-25 18:17:49: Destination: greenqloud: SalvationSites
    2013-06-25 18:23:26: Sending Archive: snapshot-1372180765-130625-171925-5f0af9c6.zip 380.69kb
    2013-06-25 18:23:26: Destination: greenqloud: SalvationSites
    2013-06-25 18:27:10: Sending Archive: snapshot-1372180765-130625-171925-5f0af9c6.zip 380.69kb
    2013-06-25 18:27:10: Destination: greenqloud: SalvationSites
    2013-06-25 18:31:48: Sending Archive: snapshot-1372180765-130625-171925-5f0af9c6.zip 380.69kb
    2013-06-25 18:31:48: Destination: greenqloud: SalvationSites
    2013-06-25 18:37:05: Sending Archive: snapshot-1372180765-130625-171925-5f0af9c6.zip 380.69kb
    2013-06-25 18:37:05: Destination: greenqloud: SalvationSites
    2013-06-25 18:44:08: Sending Archive: snapshot-1372180765-130625-171925-5f0af9c6.zip 380.69kb
    2013-06-25 18:44:08: Destination: greenqloud: SalvationSites
    2013-06-25 18:49:58: Sending Archive: snapshot-1372180765-130625-171925-5f0af9c6.zip 380.69kb
    2013-06-25 18:49:58: Destination: greenqloud: SalvationSites
    2013-06-25 18:56:32: Sending Archive: snapshot-1372180765-130625-171925-5f0af9c6.zip 380.69kb
    2013-06-25 18:56:32: Destination: greenqloud: SalvationSites
    2013-06-25 19:06:27: Sending Archive: snapshot-1372180765-130625-171925-5f0af9c6.zip 380.69kb
    2013-06-25 19:06:27: Destination: greenqloud: SalvationSites
    2013-06-25 19:22:33: Sending Archive: snapshot-1372180765-130625-171925-5f0af9c6.zip 380.69kb
    2013-06-25 19:22:33: Destination: greenqloud: SalvationSites
    2013-06-25 19:52:30: Sending Archive: snapshot-1372180765-130625-171925-5f0af9c6.zip 380.69kb
    2013-06-25 19:52:30: Destination: greenqloud: SalvationSites
    2013-06-25 20:14:22: Sending Archive: snapshot-1372180765-130625-171925-5f0af9c6.zip 380.69kb
    2013-06-25 20:14:22: Destination: greenqloud: SalvationSites
    2013-06-25 20:16:42: Sending Archive: snapshot-1372180765-130625-171925-5f0af9c6.zip 380.69kb
    2013-06-25 20:16:42: Destination: greenqloud: SalvationSites
    2013-06-25 20:32:13: Sending Archive: snapshot-1372180765-130625-171925-5f0af9c6.zip 380.69kb
    2013-06-25 20:32:13: Destination: greenqloud: SalvationSites
    2013-06-25 20:36:50: Sending Archive: snapshot-1372180765-130625-171925-5f0af9c6.zip 380.69kb
    2013-06-25 20:36:50: Destination: greenqloud: SalvationSites
    2013-06-25 20:52:52: Sending Archive: snapshot-1372180765-130625-171925-5f0af9c6.zip 380.69kb
    2013-06-25 20:52:52: Destination: greenqloud: SalvationSites
    2013-06-25 21:11:03: Sending Archive: snapshot-1372180765-130625-171925-5f0af9c6.zip 380.69kb
    2013-06-25 21:11:03: Destination: greenqloud: SalvationSites
    2013-06-25 21:16:40: Sending Archive: snapshot-1372180765-130625-171925-5f0af9c6.zip 380.69kb
    2013-06-25 21:16:40: Destination: greenqloud: SalvationSites
    2013-06-25 21:48:17: Sending Archive: snapshot-1372180765-130625-171925-5f0af9c6.zip 380.69kb
    2013-06-25 21:48:17: Destination: greenqloud: SalvationSites
    2013-06-25 23:32:48: Sending Archive: snapshot-1372180765-130625-171925-5f0af9c6.zip 380.69kb
    2013-06-25 23:32:48: Destination: greenqloud: SalvationSites
    2013-06-26 00:07:42: Sending Archive: snapshot-1372180765-130625-171925-5f0af9c6.zip 380.69kb
    2013-06-26 00:07:42: Destination: greenqloud: SalvationSites

    here is the log

  • Paul

    @Sean Johnson,

    Thanks for the log. Hmm. I just tested my account on 3 of my own servers. And all functionality seems to run fine. On all I was able to select a bucket, test the connection, even create and send a smallish archive file.

    Can you check on your end to see if you have OpenSSL installed? And I think the API uses curl so curl need to be SSL enabled. This is NOT the same as an SSL certificate for your front-end. The OpenSSL is so that outbound connections to other servers use SSL.

    Simplest method is creating a simple file in your site root. Name is '_phpinfo.php'. Edit the file and add just the one line below.

    <?php phpinfo(); ?>

    Then surf to your site
    http://somesite.com/_phpinfo.php

    This will output details on your hosting and configuration.

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