Snapshot import error: Manifest data not found in archive

I got the following error on Snapshot import
Error: Manifest data not found in archive

Please check the screenshot https://snag.gy/aJo4zn.jpg

  • Nastia

    Hello tony_demarco

    Hope all is well!

    From the screenshot, it looks like the backup file is very small in size, around 30kb. If you have created a full site backup, the backup wasn't created successfully. If it indeed contains the small file in size, please try to download the backup file to your local device and unzip the content. If the file will unzip the content, it means the backup created correctly.

    In this case, instead of importing the backup file from the link, please upload it into wp-content/uploads/snapshots path and try to import it again.

    If again, there back up will not be imported, please grant access to the site where the backup file is located and to the site where the backup file needs to be imported. You can grant access from WPMU DEV > Support.

    Please advise,

    Kind regards,
    Nastia

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