I tried taking a snapshot of Site A to then restore on Site B (basically moving the site), but at first I was getting an "empty" file when downloading it from a browser.
So I was instructed to retrieve the file manually, which I did via ftp. I imported it to Site B (the site selected in this ticket), and tried to restore -- but got the following attached error message.
I really need to move the site I've been working on to this new space (currently a basic WP install with just the theme and WPMUDEV installed) ASAP.
Can anyone PLEASE look into this and help me understand what's going wrong? I've granted support access to both sites, but can supply more info or ftp access if needed. PLEASE HELP!!