Snapshot Timeout

Snapshot keeps timing out. Whenever I try to create a snapshot it keeps getting to the same place and then it times out.

  • Kris
    • Support

    Hi tylonius

    Hope you are doing good today.

    Can you try to increase you max_execution_time on server for this site and check does it help, you can follow this article here:
    https://premium.wpmudev.org/blog/increase-memory-limit/

    If this won't help would you please run a conflict test? Please deactivate all plugins except Snapshot and check if the problem gone. If so, then enable all plugins one by one and find which one is having conflict. If there is no positive result, switch to default WordPress theme like 2017 and see if it works.

    If this also fail I will need your FTP credentials and access to site. Please send it through our secure contact form here https://premium.wpmudev.org/contact/#i-have-a-different-question and make sure that subject is "I have a different question" and:
    - Mark to my attention: ATTN: Krzysztof Tomczyk
    - FTP credentials (host / username / password)
    - Site access (url / username / password)
    - Link back to this thread

    Please confirm here in thread that you have sent that message.

    Kind Regards,
    Kris

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.