Snapshot key can't be activated

Snapshot Managed Backup can’t be activated after site migrated to another host. The message shown from Snapshot > Managed Backups:

We couldn’t verify your Snapshot key. Try entering it again, or reset it for this website in The Hub over at WPMU DEV.

  • Ash
    • WordPress Hacker

    Hello Michel

    How long ago the migration was done? I think the issue is with DNS propagation. If the migration is done within last 72 hours, then it may happen. This is possible that hub is pinging your old server instead of new server.

    So, would you please wait at least 72 hours and then try again? If 72 hours are already passed or you are sure that DNS is fully propagated, and the site from new server is accessible from all over the world, please let me know and I will get help from a sysadmin.

    Have a nice day!

    Cheers,

    Ash

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.