Snapshot managed backups not finishing

When I run a managed backup it gets stuck at 28%, we changed the chunk size with no effect. and my execution is set to 300s.

  • Predrag Dubajic

    Hi Douglas,

    I had a look at your previous chat but I must say that I'm not completely sure about the issue you are having.

    I see that you have two backups on your site, one is on your local server and other one is showing that is properly uploaded to our server, which is also confirmed by the space used compared to backup file size.

    Were these successful backups created before or after the chat?

    If they were created before the chat can you tell me if there were any changes on your site after that, like some large files added to your servers or some security changes that could be blocking snapshot?

    Best regards,
    Predrag

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