Snapshot Not Downloading

I have successfully created a Snapshot of a multisite on my local server, including all files and databases. However, when I go to download the zip file of the Snapshot it starts to download, but stops at about 170mb and get a network connection error. Any ideas how to fix this?

  • Vaughan

    Hi Simon,

    Hope you're well?

    This sounds more like a server config issue on your local server.

    You could perhaps try increasing max_execution_time to 300 in your php.ini

    However, you should be able to download using FTP which would bypass the restrictions.

    You should be ableto find the snapshot archives in the folder path you set in the snapshot settings.

    Could you please login to your server (WordPress install) using FTP client (e.g. File Zilla or similar) and then check whether snapshot .zip archives are present inside

    /wp-content/uploads/snapshots/

    You should then be able to download them using FTP.

    Hope this helps

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