Snapshot not working

Hello Team,

I'm unable to generate backups through Snapshot Pro. It's been 3 weeks already where I program the backups and they are not generated. It's super important for us to be able to backup as soon as possible.

  • Nastia

    Hello Andrés Chavarría , I hope you are doing well today!

    Would you please let me know, are you referring to Managed Backups or to a regular Snapshot backups?

    In case you are referring to regular Snapshot backups, none of the Snapshot you have created are scheduled.

    You can schedule a backup from Snapshot > Edit Snapshot > scroll down to When to Archive section and setup the Backup Interval

    In case you mean the Managed Backups, I visited your site and the Backup is currently running. Once it finished will the backup be visible on the Hub > My Websites > Backup tab?

    Please advise,

    Cheers,
    Nastia

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