Snapshot not working

Managed backups are not working, it hangs in 0% and then shows a timeout error.

  • Kasia Swiderska

    Hello mac,

    Is it possible that you are on GoDaddy hosting? I'm asking because I can see that Managed Backup fails when in browser console shows error 404 on admin-ajax.php and that is related to I/O usage.
    If you are on the GoDaddy, please observer in cPanel while doing managed backup if I/O shoots to 100% when starting to process the files.

    and if then cPanel throws an alert saying:

    Alert! We suggest a resource upgrade. Not upgrading could result in website downtime.

    let me know if that is the case.

    kind regards,
    Kasia