Snapshot on my local disk but it's stuck in "files"

I am trying to do a backup (not managed backups) but it stucks in files.

  • Kasia Swiderska

    Hello reza,

    After testing this on your site and debugging I had to escalate task to our Second Line Support (our coding experts) because there was no positive results.
    Snapshot creates a backup when only Themes and Plugins are included, so files are not the issue - but it fails only when it comes to media.
    There is no big files in media directories - but there are over 80000 of them, so that could be issue - but our devs need to confirm that.

    As soon there will be feedback from them we will update thread.

    I activated WPMU DEV Dashboard on admin account we have access to check memory limits, so you will need to re-activate it on your account again (deactivate and activate).

    kind regards,
    Kasia

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.