[Snapshot Pro] Back Up: Snapshot Pro

Whenever I am doing the full site back up, there's always an error. Please let me know how to configure my site to make a back up. Thank you.

  • Soumendra Mishra
    • Recruit

    Hello Lhory,

    Hope you are doing well today.

    For creating backups in Snapshot plugin, make sure your Max Execution Time is 150M or more as required by the plugin and the memory allocation is sufficient (512M or more will work well) for that.

    If you have less memory allocation or less max execution time, then you can refer the instructions in this guide to increase that:
    https://premium.wpmudev.org/blog/increase-memory-limit/

    Or if you are not comfortable with doing that by yourself, please get in touch with your hosting provider so that they can increase the max execution time for you.

    If still facing any issue, please share the screenshot of the error showing at the time of creating a backup. Also, please grant support access so I can have a closer look at this. You can follow this link to grant support access through your dashboard directly:
    https://premium.wpmudev.org/docs/getting-started/getting-support/#chapter-5

    Cheers,
    Soumendra

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