snapshot pro eternally Destination: Pending

in the site geloalasca.com.br

I installed and configured the snapshot plugin pro on the site of a client and could set targets for Amazon and Dropbox, but in both I make the backup normally (check the logs and no errors) but never sends the files to the destination. It is eternally as "Destination: Pending"

I have already provided access to you on the dashboard. I have some urgency in resolving this.