[Snapshot Pro] Fatal Error

Our site is showing this error - "The site is experiencing technical difficulties. Please check your site admin email inbox for instructions."
Upon enabling debug, we were able to see the following error "Fatal error: Cannot redeclare get_available_post_mime_types() (previously declared in /home/*****/public_html/wp-includes/post.php:6905) in /home/*****/public_html/wp-admin/includes/post.php on line 1194".
This issue only happens when the Snapshot plugin is active. If the Snapshot plugin is disabled/removed, the error goes away. Please advice.

  • Patrick Freitas
    • Staff

    Hi Matthew

    Hope you are doing well.

    Unfortunately, I wasn't able to log in using the provided cPanel credentials, wouldn't you mind please, forward us some information and we can keep working on your issue?

    Note: Don't leave your login details in this ticket.

    Instead, you can send us your details using our contact form https://premium.wpmudev.org/contact/#i-have-a-different-question:

    Subject: "Attn: Patrick Freitas"

    - Site login URL:

    - WordPress admin username:
    - WordPress admin password:

    - FTP/SFTP credentials

    Host:
    Username:
    Password:
    Port:

    - cPanel credentials

    Host:
    Username:
    Password:

    - Folder path to the site in question:

    - Link back to this thread for reference

    - Any other relevant URLs/info:

    Please, reply to the ticket once you have sent the information.
    Best Regards
    Patrick Freitas

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