I cannot make managed backups in my site work. Firstly, it was giving out a time out error. Later, the chat representative went in and added the following constants in the wp-config.php file:
@ini_set( 'log_errors', 1 );
@ini_set( 'display_errors', 0 );
define( 'SNAPSHOT_BACKTRACE_ALL', true );
/* Snapshot Defines */
if (!defined('SNAPSHOT_FORCE_ZIP_LIBRARY')) define('SNAPSHOT_FORCE_ZIP_LIBRARY', 'pclzip');
/* WP Memory Limit */
define( 'WP_MEMORY_LIMIT', '256M' );
After adding the above, the database only backups were running and completing just fine. However, when including files in those backups, they instantly returned “Other Kind of Backup Error”.
The debug.log and Snapshot logs have been attached in the chat transcripts. We have also done a full plugin/theme conflict test, which didn’t help. Please advice.