snapshot pro returns to wordpress begin install after restore


I have a problem moving a website from my test server to a production site.
To do so, I use snapshot pro. I have used this last time and it worked like a charm.

The process of restoring the website goes well, untill the restore part of snapshot pro is complete on the production site. After the restore is complete WordPress resturns to a complete new WordPress install.

I have made useraccounts for both sites for you, which I can send by email.

Please help!

Thank you in advance.

Kind regards,
Frank Suyker

  • Nastia
    • Support Rock Star

    Hello fsuyker, I hope you are doing well today!

    Would you pease sent to us your credentials so we could check up close?

    You can send credentials by using our secure contact form

    Please include the following information:

    - Mark to my attention, the subject line should contain only: ATTN: Nastia

    - WordPress admin username & password for both sites
    - Login url
    - FTP credentials (host/username/password) for both sites if they are not located on the same server
    - Link back to this thread for reference
    - Any other relevant urls

    Select “I have a different question” for your topic.

    We are waiting for your email!


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